2M-IT adopted the ServiceNow service management system in 2024, as it provides more opportunities for the efficient development of IT services. The ServiceNow platform includes its own AI assistant, Now Assist. At the beginning of 2026, 2M-IT expanded its use of ServiceNow by implementing the project management module (Strategic Portfolio Management). This module helps the … Jatka artikkelin Artificial intelligence enhances project quality and ensures continuous learning lukemista